Made in house in Durham, NC since 1976 - Celebrating 50 Years
Made in house in Durham, NC since 1976 - Celebrating 50 Years
It's just around the corner!
Finding the perfect gift for your special someone or special you is easy with an in-person personalized shopping experience, or online with our curated Valentine's gift collection.
ready-to-wear
Jewelry Collections
It's never been a better time to
Precious metals are at all-time highs!
How do you recycle your gold, silver or platinum?
- Trade it toward a purchase.
- Receive a check for the recycle value.
- Transform it into custom jewelry.
- Refine gold with "Same Molecule" refining which is a process that turns your old jewelry into pure gold. That pure gold can be turned into any karat or color of gold.
photo: old jewelry transformed into pure gold
What's New
Our in-house goldsmiths are always creating new and innovative jewelry designs using recycled metals and ethically sourced gems. See what's hot off the bench!
Help us celebrate this milestone
by sharing your Jewelsmith memories,
experiences, stories, photos, and videos.
Do you have a Jewelsmith receipt from 1988? Engagement photos with your Jewelsmith jewelry? A special moment you shared with the Jewelsmith team? A milestone you celebrated with Jewelsmith jewelry?
We can't wait to hear from you. After all, without all of you, 50 years would never have been possible. Thank you, and here's to the next 50 years!
Stay tuned for info on special events, special offers and more.
Need some gift inspiration?
Browse our curated gift guide or take our quiz to get ideas for the perfect gift for your special someone!
You can see goldsmiths creating custom jewelry, jewelry makeovers and innovative ready-to-wear designs while you browse our showroom.
Designers, goldsmiths, and gemologists all come together to craft beautiful and creative jewelry that reflects your individual story.
Reserve your appointment and receive individual attention for your custom jewelry project or personalized shopping experience.
Express your individuality with jewelry that tells your story. Each piece of jewelry is designed and created one at a time with love and care at every step.
Jewelry is more than gems and metal. It represents love, celebration, adornment, remembrance, milestones ~ your story.
Contact us to start telling your story.
You can see goldsmiths creating custom jewelry, jewelry makeovers and innovative ready-to-wear designs while you browse our showroom.
Designers, goldsmiths, and gemologists all come together to craft beautiful and creative jewelry that reflects your individual story.
Reserve your appointment and receive individual attention for your custom jewelry project or personalized shopping experience.
Express your individuality with jewelry that tells your story. Each piece of jewelry is designed and created one at a time with love and care at every step.
Jewelry is more than gems and metal. It represents love, celebration, adornment, remembrance, milestones ~ your story.
Contact us to start telling your story.
Welcome to a different kind of jewelry store
Innovative Jewelry Created in House with Love
custom jewelry + jewelry makeovers + ready-to-wear jewelry + jewelry appraisals
What Makes Us Experts?
Our team brings decades of professional training and hands‑on experience to every piece we create. With GIA and AGS‑certified gemologists, expert goldsmiths - many with art degrees and additional training at New Approach School and GRS, and designers with AGS certifications, your project is handled by true specialists with combined experience of more than 200 years.
All design, fabrication, stone setting, and finishing happens on‑site, where our gemologists, designers, and goldsmiths collaborate in real time. This in‑house process ensures exceptional craftsmanship, ethical sourcing, and complete transparency from start to finish.
Jewelry holds special meaning. It's more than the sparkles and shine.
It's about the loved ones we associate with it. It's about the special events commemorated, the milestones and accomplishments.
Custom jewelry at Jewelsmith is handcrafted on‑site by designers, goldsmiths, and gemologists using recycled metals and ethically sourced gemstones.
Learn more about Custom Jewelry
Jewelry is about memories and emotions. You can express your personal style with a unique design created just for you.
Restyle jewelry from your past to a style that suits you now.
Reset diamonds or gems from broken jewelry.
Honor your loved ones by creating a wearable symbol of your love, restyling/combining inherited jewelry.
Reuse/recycle your own gold.
Heirloom jewelry redesign, also called jewelry makeovers, is the process of transforming inherited pieces into new, wearable designs while preserving their sentimental value.
Learn more about Jewelry Makeovers
Jewelry holds special meaning. It's more than the sparkles and shine.
It's about the loved ones we associate with it. It's about the special events commemorated, the milestones and accomplishments.
Custom jewelry at Jewelsmith is handcrafted on‑site by designers, goldsmiths, and gemologists using recycled metals and ethically sourced gemstones.
Learn more about Custom Jewelry
Jewelry is about memories and emotions. You can express your personal style with a unique design created just for you.
Restyle jewelry from your past to a style that suits you now.
Reset diamonds or gems from broken jewelry.
Honor your loved ones by creating a wearable symbol of your love, restyling/combining inherited jewelry.
Reuse/recycle your own gold.
Heirloom jewelry redesign, also called jewelry makeovers, is the process of transforming inherited pieces into new, wearable designs while preserving their sentimental value.
Learn more about Jewelry Makeovers
Jewelry Makeovers
Before/After
Transform your old diamonds, gemstones and gold into new jewelry that you will love to wear!
Before
After
Find the perfect symbol of your unique love story
Ethically sourced, individually crafted in Durham, NC
100%
recycled gold, platinum, silver and ethically sourced gems for all jewelry created by Jewelsmith
We're proud to be dedicated to serving our incredible community and helping to ensure a sustainable future for all.
As a company, we are actively involved in positively impacting our local community—and we invite you to join us! Causes we proudly support.
Ethical PracticesFAQ
What services do you offer?
We provide in house custom jewelry services, custom jewelry makeovers, jewelry appraisals by certified gemologist appraisers and expert jewelry repairs on jewelry purchased from and created by Jewelsmith.
We do not work on watches.
Why do I need to make an appointment?
Our goal is to make sure every client gets the same level of time and attention. To do so, we modified our process in 2020 to require appointments so that we could devote that allotted time to you (each service type of appointment has designated amounts of time). We also want to ensure there is an available Jewelsmith team member to assist you. Appointments keep our in-store counts manageable, gives you more time and personalized attention and allows us to plan for your visit!
What happens if I didn’t make an appointment?
We still welcome walk-ins, but appointments are preferred. We will do our best to accommodate you if we have an available Jewelsmith team member when you arrive, which means you may have a short wait time or you may be asked to return when someone is available. There is a chance that we can serve your needs quickly (quick drop-offs and clean and checks of your Jewelsmith purchased jewelry) also. If we are completely full/booked, we’ll look at other times to schedule so that you have the proper time and attention, too!
What are your turnaround times for custom jewelry, jewelry repairs and appraisals?
- Sometimes we can accommodate shorter deadlines.
- Currently it takes around 8 weeks to complete a custom jewelry project.
- Jewelry repairs take about 4 weeks. Please note that we only repair jewelry purchased from or created by Jewelsmith. See our full repair policy.
- Jewelry appraisals take about 4 weeks.
Can I have a virtual consultation?
Yes! We have virtual appointments available for personalized custom jewelry consultations and virtual jewelry styling. Book now
How long will it take to get my online orders?
- We offer free shipping.
- See our detailed shipping information
We can not guarantee on-time delivery due to carrier delays beyond our control!
Orders placed before 12:00 pm EST Tuesday - Friday will be shipped on the day you purchase. Orders placed after 12:00 pm EST, or on non-business days (Saturday, Sunday, Monday and holidays), will be shipped on the next business day. Under normal circumstances you will receive your order in 2-7 business days. Faster shipping will incur an additional charge. Please email, or call 919-286-2990, to arrange for expedited shipping. Or choose in-store pickup!
Our online inventory is updated twice daily, but in the unlikely event that an item is sold that you have purchased online, we will contact you and present you with options ranging from a refund to having a similar piece custom made for you.
Do you offer free returns for online orders?
- Yes! You can return items for exchange or store credit for items returned in their original, unworn condition within 30 days of receipt of delivery.
- Refunds are available within 15 days of purchase for items purchased online only (not in store purchases).
- Purchases made in our physical location can only be exchanged/store credit.
- Other return options and exclusions may apply. See our:
Are your products ethically sourced?
- We create our ready-to-wear and custom jewelry with 100% recycled gold. We repurpose and refine gold, silver and platinum. Any new precious metals purchased come from SCS certified suppliers.
- Our gemstones suppliers adhere to the highest standards of ethical sourcing.
Do you work on watches?
No. We do not do any work on watches, including batteries or bands.
I am so happy with my choice to go to jewelsmith to reimagine my engagement ring. Mary was so fun to collaborate with on the design and got the vision I had. But more importantly she and the team brought that to reality even better than I imagined. Customer service was outstanding. Highly recommend!
I LOVE Jewelsmith!!! I got to get the ring of my dreams created by Tiffany and crafted by Phil!!!! The whole designing process with Tiffany was so fun and collaborative! She truly read my mind and created my perfect ring!
I felt super supported in learning about the process of turning a few pieces of jewelry from my childhood into something I wanted as an adult. Everyone was friendly, professional and knowledgeable.
Tiffany listened to my vision for my ring and helped me design a ring that I am absolutely thrilled to wear!! It was important for me to preserve the diamond from my original engagement ring as the central portion while also adding new elements. This ring does all of those things and makes me smile each time I look at it! Highly recommend and will return to Jewelsmith for all future needs!!
This is the third time I’ve worked with Jewelsmith on a custom ring. I couldn’t be more pleased with my experience and the final products. I’ve had old gems set in more modern styles and this time I came in with idea sketched on napkin. My new “napkin” ring is gorgeous! If you want a unique piece of jewelry, this is the place. You know you deserve it. Treat yourself.
I had a wonderful experience with Jewelsmith. They created a beautiful custom ring for me from some family jewelry. The results were absolutely stunning and the designers, gemologists and the whole team were so amazing!
Contact Us
How can we help?
Tues - Fri 10-6, Sat 10-5
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