Jewelry Warranty

Goldsmith handcrafting scroll ring

Warranty

We take pride in our work and guarantee its quality.

We will repair or replace any piece of jewelry created by us at no charge if your jewelry breaks due to a manufacturing defect or error in our workmanship.

If your jewelry becomes worn, is damaged by neglect or an accident, we are happy to assist you in the repair or replacement of your piece and fees will apply.

For routine care like cleaning, inspections, and ring sizing, visit our Services page.


We recommend having your jewelry professionally inspected at least twice a year, and suggest personal jewelry insurance for added protection, our team can help you with a claim if you ever need one.

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Jewelsmith Team Durham NC square on dark purple backgrounf

Our Mission

is to create durable, high quality handcrafted jewelry and to create a fun and personalized experience for each client. Since 1976 we have provided above-and-beyond service to our clients and the jewelry we have made.

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FAQ

Our customer support is available Tuesday to Friday: 10am-6pm, Saturday 10am - 5pm
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