Our experience here working with Tracy for our engagement & wedding bands was the best! Do yourself a favor - skip the big box stores and come to Jewelsmith. They are approachable experts on design & materials and sincerely care about your satisfaction!

I originally considered purchasing an engagement ring from an online vendor, but after my experience at Jewelsmith, I couldn't be more pleased. Tracy truly lives up to the store's name as she is a GEM to work with. From the moment I walked in, she offered consistent, clear, and transparent support with a shining artistic vision offering no less than perfection. The care at Jewelsmith in both customer service and craftsmanship is not just about the jewelry, but the timeless memories it inspires. I couldn't be happier with this experience and highly recommend Tracy and the team to anyone looking for stellar service with a dazzling personal touch.

The customer service, attention to detail, fine craftsmanship, and creativity at Jewelsmith make it a unique gem of Durham!I had my engagement ring designed here (gorgeous!), a custom band made, and have had jewelry appraised here a number of times. In all encounters, the staff was outstanding- always going the extra mile. I wouldn’t go anywhere else, they are amazing.

I adore Jewelsmith. I’ve worked with Mary and Tracy and they are both kind, wonderful people. I’m very selective (read: picky beyond extreme), and they hear what I say and ask the right questions, and I love everything they’ve helped me find. If you want a one of a kind jewelry experience with the best of the best people and absolutely no pressure sales, this is the place to go.

My (now) fiancé and I had a wonderful experience at Jewelsmith. We worked with Mary who was patient and exceptionally helpful throughout the process. The Jewelsmith staff are knowledgeable and we would highly recommend working with them!