free returns & exchanges on almost everything!

returning full-price stock jewelry?

We gladly accept returns and exchanges of all full-price stock jewelry returned in its original condition within 30 days of sale. We can either refund your purchase back to the original form of payment, or you can opt to receive store credit for future Jewelsmith cravings.

exceptional value collection return policy

Jewelry listed on the 'Shop Exceptional Values' webpage is not eligible for return or exchange. All Exceptional Value purchases are final sale.

Free return shipping

We offer free domestic return shipping via FedEx. Simply give us a call, 919-286-2990 or email and we'll be happy to send you a free printable, fully-insured FedEx shipping label for your convenience.