Q: What services do you offer?
A: We offer a variety of jewelry related services including...
Custom Jewelry - Whether from scratch or re-using your gemstones, our amazing team of designers with help you design a beautiful piece of jewelry exactly the way you want it and our goldsmiths will make it a reality. See some of our recent custom creations. Our shop is well equipped with such items as a laser welder, power roll mill, CAD (computer aided design) software and a computer driven mill, casting equipment including an induction melter, ultrasonic cleaner, industrial steamer, sinusoidal stakes and much more. Plus most of the shop areas are visible from the show room, so come take a look at where your jewelry is actually made!
Turnaround time: generally 4-6 weeks, but we can often accommodate shorter deadlines
Jewelry Repair - We are known for tackling all types of repairs including restorations, re-tipping prongs, ring sizings, chain solders, clasp replacement, stone tightening, re-shank (replacing worn ring shank), arthritic shanks, sizing pillows (a potential solution for people with large knuckles, laser welds, gemstone replacement, pearl/bead restringing, replacement/adjustment of clasps and much more. Our shop is well equipped with such items as a laser welder, power roll mill, CAD (computer aided design) software and a computer driven mill, casting equipment including an induction melter, ultrasonic cleaner, industrial steamer, sinusoidal stakes and much more. Plus most of the shop areas are visible from the show room, so come take a look at where your jewelry is actually made!
Turnaround time: generally 1 - 2 weeks, but we can often accommodate shorter deadlines.
Clean and Check - We offer free polishing, cleaning and inspection of your jewelry regardless of where it was purchased. Having your jewelry cleaned and inspected is absolutely critical to the longevity of your jewelry! We can often catch problems while they are still fixable and before diamonds and gemstones are lost. A simple procedure such as retipping can save your gems from falling out of worn out prongs.
Light Watch Repair - we change watch batteries, watch band adjustments and installations, and gaskets
Hand Engraving - decorative embellishments, monograms, initials, even pictorial representations.
Jewelry Appraisals - we have a CGA (certified gemologist appraiser) on staff to perform several types of appraisals. You will receive two copies of your appraisal which contains a photograph of your item and detailed descriptions of the primary gemstone, accent gemstones and its mounting. We have an AGS (American Gem Society) accredited gem lab equipped with various testing equipment including a binocular microscope, electronic scale, spectrascope, polariscope, GIA (Gemological Institute of America) Gem Set color grading system, Chelsea color filter, diamond light and graded master comparison diamonds, thermal conductivity diamond tester, UV light unit, proportionscope, dichroscope, refactometer and heavy liquids. All analyses, opinions and conclusions are developed and prepared in conformity with the Uniform Standards of Professional Appraisal Practice. Appraisals take approximately 1-1.5 hours per item and therefore there is no quantity discount available. Call for scheduling.
Diamond and colored stone re-cutting and polishing - Although diamonds are very, very hard, they can be broken and chipped if hit from just the right angle. Often chipped diamonds can be recut to look like nothing ever happened! Colored stones can often become abraded over time, causing them to lose that sparkle that you fell in love with. We have seen some dramatic improvements in the appearance of damaged diamonds!
Q: Are your prices competitive?
A: Yes! Our prices are based on materials and labor. Materials include things like precious metals, gemstones, clasps, etc. and the labor is based on the hands-on time that it takes to make the jewelry. Each piece that we create is made in house by one of our our five designer goldsmiths with over 110 years combined experience, and our three designer sales staff members have a combined experience of 58 years. In spite of the fact that our jewelry is hand made in the USA one piece at a time, our prices are comparable to jewelry of similar quality found in other stores.
Q: Do you buy jewelry?
A: Yes! We buy scrap gold, platinum and silver plus some diamonds. Bring us your broken and/or out of style jewelry and we will make you an offer. You may even want to use some of the gemstones to make something new with all that money you just got for your scrap, we offer an even higher price per pennyweight if used toward a purchase. We are dedicated to recycling precious metals!
Q: Do you have all the items in stock that are shown on your website?